Web Mastery Package

Complete Mastery, Amazing Results - Master the World of the Web

DESCRIPTION

For companies seeking absolute leadership in the digital arena, the Web Mastery package provides the highest level of services and facilities. This package allows you to outperform your competition by providing customized and advanced solutions, including multi-channel marketing strategies, sophisticated technical optimization and a dedicated user experience. This package is designed for companies that want to provide a unique experience to their customers while benefiting from the latest technologies and digital initiatives.

FEATURES

Monthly Service Requests: Unlimited

It is a key indicator of customer support demand, which is essential for resource planning, performance evaluation and quality improvement in a business.

Maximum Support Hours: 30 Hours

The maximum hours of support or services provided by the company to its customers refer to a certain period of time.

Turnaround Time: 0-3 days

The time from start to completion of a process or request is often used to measure efficiency in service or manufacturing environments.

Update or correct website content

Reviewing and revising a website’s information to ensure accuracy, relevance and up-to-date presentation.

Damage pages & links repairing

The process of repairing broken or incorrect web pages and links to ensure a smooth and functional user experience on a website.

Email/Domain/Hosting Support

email service support, including setting up and managing email accounts, troubleshooting delivery issues, and ensuring secure and efficient email communication.

Domain support covers tasks such as registering, renewing and transferring domain names, as well as managing DNS settings, which are critical to a website’s online visibility.

Hosting support includes server management, handling hosting issues such as downtime or slow loading speeds.

Monthly Backup

The usual process is to copy and archive data and system files at regular monthly intervals to ensure data recovery in case of loss or corruption.

Consulting Requests

involve seeking professional advice on selecting and optimizing web management services tailored to specific business needs.

CMS / WordPress Support

Specialized assistance and technical assistance for managing and troubleshooting content management systems, especially WordPress websites.

Script Installations

It is the process of setting up and configuring software scripts on a server or website to add specific functionality or features.

PHP Scripting Help

It includes providing help and guidance in writing, debugging, and optimizing PHP code used in web development.

Form Creation

It includes designing and implementing interactive web forms to collect user information or feedback on websites.

Server Support

It entails providing technical support and maintenance services for the server infrastructure, ensuring optimal performance and reliability

Ecommerce Site Support

Includes providing specialized technical assistance and maintenance for online shopping platforms to ensure seamless functionality and customer experience.